It is only natural to feel apprehensive about a first visit to the Centre - it is, after all, a unique organization and outside everyone's day-to-day experience.

Almost without exception however, first time visitors always tell us how relaxed, welcome and at home they felt almost the moment they walked in the door.

When you come for your first treatment, you will be welcomed by a member of the Centre staff, offered a cup or tea or coffee and shown into our visitors' lounge. There, you will be given some very simple paperwork to complete while you wait for your appointment.

The Centre Manager owns a youngJack Russell terrier who is friendly, but a bit boisterous. If you're at all nervous of dogs, please let us know and we'll make sure he's tucked safely away before you arrive.

You are very welcome to bring friends and family with you. They can either wait in the lounge or - weather permitting - wander around the garden or visit Muncaster Castle grounds. The more energetic may don their walking boots and head for the hills. The Roman Road which originally led from the Roman fort at Ravenglass to its spectacularly-sited companion fort at Hardknott runs straight past the rear entrance of the Centre up past Muncaster Tarn and onto Muncaster Fell - a gentle climb suitable for anyone of moderate fitness. The views from Hooker Crag - the highest point on the Fell - are stupendous.

We do not expect you to leave immediately after your treatment session. You may stay and relax for as long as you wish, during the Centre's opening hours (9.00am to 5.00pm, Monday to Friday).

While you are in Eskdale, you are welcome to call in at any time the Centre is open (sorry, not weekends) - to make yourself a cup of tea, relax in the lounge or just enjoy the garden and surroundings.

All we ask is that visitors who use our facilities make a small donation towards the cost of tea, coffee, biscuits, etc.

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